Positioning’s New 95-5 Rule: Why You Need A Stronger Brand POV

5-5 Squeeze of Brand Positioning

We all know the original 95-5 rule for marketing: that only 5% of your buyers are in-market at a given time.

But once they are in-market, which brands do they think of first?

This is where positioning and your brand’s POV come into play. 

The competitive landscape is insanely noisy right now. And with AI’s impact on content, marketing, and tech development, the volume of that noise is only going up. 

To have any shot at capturing mindshare with your target market, you need a strong brand pov and razor sharp positioning. 

This is the only way for customers to see and remember you. 

And according to the most recent data with our positioning and messaging app SmokeLadder, only 5% of brands hit that mark. 

SmokeLadder data – Positioning's 95-5 Rule

 

Now combine these two ideas:

  1. Only 5% of your buyers are in-market
  2. Only 5% of brands have strong positioning

Together it creates The 5-5 Squeeze – coming in from both sides:  

  • A narrow slice of potential buyers
  • A narrow slice of brands that stand out

 

The 5-5 Squeeze – 5% of buyers are in-market and 5% of brands have strong positioning

 

 But a big challenge like this also creates a big opportunity for brands. 

You can’t control how much of your audience is in-market. But a strong POV and positioning can earn mindshare before they’re ready so that you’re in the consideration set when it’s time to buy. 

 

What Is Your Brand’s POV?

Your Brand’s POV (or brand point of view, or brand perspective) is a close cousin of your positioning.

Brand POV starts with an idea around:

  • Why an industry is broken
  • What big shift impacts everyone in the space
  • How things would need to change to improve a market challenge

It’s the philosophy or belief that fuels the more structured output of your actual positioning.

Your Brand POV can be structured as:

  • Old Way vs. New Way: How a particular process or action usually gets done and what new options can improve it (see, Figma’s push into collaborative design instead of sending files back and forth)
  • Common Enemy: What big challenge exists in a space that we’ve grown to accept, should we eliminate (See, Slack’s battle against email)
  • David vs. Goliath: Where a startup or challenger brand takes on a specific flaw of a market leader (See, DuckDuckGo’s focus on privacy over Google)

This is the kind of unique perspective that guides your internal team’s marketing and sales efforts. 

It shows your brand’s depth of expertise in your category.

It creates a sense of authority around your thinking.

It also makes sure your positioning doesn’t fall flat.  

 

Positioning Highlight Points – What Buyers Remember

While your brand pov serves as the seed of your differentiation, your positioning crystallizes it. 

And to make sure that positioning cuts through the noise it needs to amplify that specific stance. 

It requires hard decisions and tradeoffs.

It involves risk. 

By definition when you plant a flag on an idea it naturally creates contrast from alternatives.

It means you separate yourself from the safety of the pack.

And while that may sound scary, it’s the exact thing that fuels growth.

The goal of your positioning is to:

  1. Focus on a specific set of high value points
  2. Separate from what key competitors offer

That’s the 1-2 punch to build a clear, memorable position.

Again, based on the data we have via SmokeLadder, we can see that brands don’t do this enough.

SmokeLadder scores each brand across 24 points of value they could potentially provide to customers.

For each point, we evaluate the strength of focus on a scale of 1-10. We give it a score and a qualitative description on why they got the score.

SmokeLadder Data – Brand's need a stronger POV.

In this recent cohort of 500+ B2B brands (12,000+ individual points of value) we found that:

  • Only 8% of points scored a 9 in terms of focus
  • Just 1% scored a max score of 10

Meanwhile, 42% fell in the average score zone of 7-8. 

And 49% fell in the weak (i.e. ignorable) zone of 1-6. 

The story here shows that brands do not take enough strong stances. 

It’s the analytical equivalent of what we all feel:

Every B2B brand sounds the same. 

To fix this it might look like the weak points should get the most attention.

But the bigger opportunity lies in the average zone.

These are the points of value that a brand tries to focus on but doesn’t take far enough. 

It’s more difficult to spot these because they often sound pretty good. 

To boost them from a forgettable 7-8 to a stand out 9-10, brands need to:

  • Emphasize the value in their lead messaging
  • Demonstrate how they deliver this value in their offerings
  • Provide case studies where customers speak to this value
  • Share content that shows depth of knowledge around this value

To put this another way:

Find your standout points of value and double down on them.

Make sure those are the points that every potential customer walks away thinking about – and telling others about. 

 

Overcome The 5-5 Squeeze With A Stronger POV and Position

The 5-5 Squeeze affects every brand.

POV and positioning give you a chance to thread that needle.

With a strong, well-articulated stance you give your customers a reason to notice and remember your brand. 

It allows you to capture some of that precious mindshare so that when they finally get in-market they already know who you are. 

And when they put together a consideration set they have a reason to include you. 

To see where you stand do a quick assessment:

  • Do we have a strong POV about our category?
  • What are the key highlight points of value that our customers remember?
  • How do our biggest competitors stack up and how much do we overlap?
  • Where can we turn some 7-8 value points into 9-10’s to capture more mindshare before customers are in-market?

The landscape isn’t getting less noisy, every brand has to find its edge to break through.

Go analyze a website!
Your positioning will thank you.

The Top 6 Places Where B2B Brand Messaging Falls Apart

Top 6 places where B2B Brand Messaging Falls Apart

A brand’s messaging is the frontline of connection with its customers. The effectiveness of that communication can be the difference between an engaged website lead and someone who immediately bounces.

To achieve the clarity and engagement needed to convert prospects into potential customers, there are 10 criteria any B2B brand’s messaging should be able to satisfy.

These aren’t soft, nice-to-haves. These are elements that are critical if you want your audience to understand and remember your brand.

We analyzed a cohort of B2B brands with SmokeLadder to find out where messaging is strong and where it’s weak.

The major takeaway is that it’s clear a strong majority of brand messaging falls way short.

And not only do a lot of brands miss the mark on these, they miss on some truly fundamental points.

Here’s the summary broken down into where B2B brand messaging is solid, where it’s so-so, and where it’s downright bad.

Note, you can view these 10 criteria for any brand via the SmokeLadder app.

Download a PDF version of this analysis

Top 10 criteria for effective B2B brand messaging

 

🟢 Where B2B messaging is solid

Clear Benefits: 
  • Percent Satisfied: 85%
  • Definition: Does the content include customer benefit-focused words or phrases? 
  • Why it’s critical: It’s not enough to share the features and functions of a product or service. Benefits help do the mental heavy lifting for customers by showing what outcomes they can expect as a result of using the solution. 

 

Business Category: 
  • Percent Satisfied: 77%
  • Definition: Does the content call out the category the brand operates in? 
  • Why it’s critical: Customers need context to understand whether a brand or solution is relevant to their needs. Sharing category or industry information provides a quick mental shortcut so customers know they’re in the right place.

 

 

🌕 Where B2B messaging is so-so

Engaging Message: 
  • Percent Satisfied: 62%
  • Definition: Does the content crystallize the value of the brand with evocative words or phrases?
  • Why it’s critical: Engaging language that triggers some sort of emotional response is one of the best ways to get a new idea to stick in someone’s mind. Facts and features don’t get embedded into our memories in the same way. 

 

No Industry Jargon:
  • Percent Satisfied: 57%
  • Definition: Does the content avoid industry or technical jargon or phrases? 
  • Why it’s critical: Nothing obscures our ability to process and understand the value of a brand like jargon. Even when your ideal customer has expertise in a space it still increases the cognitive load to digest jargon in messaging – which in turn makes it easier to ignore and forget. 

 

 

🔴 Where B2B messaging is bad

Target Customer:
  • Percent Satisfied: 33%
  • Definition: Does the content call out the specific target customer for the brand? 
  • Why it’s critical: Part of the goal with messaging strategy is to help customers self-select. This increases interest and engagement on the customer side and reduces waste of pursuing unqualified leads for internal marketing and sales teams. 

 

Differentiated Value:
  • Percent Satisfied: 19%
  • Definition: Does the content articulate differentiated value of the brand compared to competitors?
  • Why it’s critical: This is the core of your positioning. Without this brands easily blend into the noise of the competitive landscape. For startups and challenger brands this is even more critical to create meaningful separation from market leaders. 

 

Concrete Claim: 
  • Percent Satisfied: 17%
  • Definition: Does the content make a concrete claim about the value or impact the brand delivers?
  • Why it’s critical: Using specific results experienced by customers helps prove the value of the solution, builds trust that the brand delivers what they claim, and it can help create memorable touchpoints around the product or service. 

 

Offering Definition:
  • Percent Satisfied: 16%
  • Definition: Does the content describe in detail what the product or service is? 
  • Why it’s critical: The counter balance of benefit focused language is messaging that explains how the product or service actually works. Brands often skew too high level in their descriptions which makes it hard to believe benefit claims. 

 

No Vague Words: 
  • Percent Satisfied: 8%
  • Definition: Does the content avoid vague or ambiguous words or phrases? 
  • Why it’s critical: Like jargon, vague language obscures the value a product or service provides and comes across as marketing fluff. Rather than building excitement and intrigue it often feels like it’s masking a lack of substance in a solution. 

 

Concise Message: 
  • Percent Satisfied: 4%
  • Definition: Is the content concise and could someone consume and understand it within seconds?
  • Why it’s critical: When exploring a new brand, a brand may only get seconds to convey its value to a prospective customer. Focused, specific messaging can keep someone’s attention and occupy space in their memory. 

 

To survive the competitive landscape, get your messaging clear

In a world where competition levels are going up faster than ever, these are areas you can’t afford to miss on.

All of the criteria we measured are important, but there are 3 in the bottom section that stand out:

  • Target customer
  • Differentiated value
  • Offering definition

If you want to prioritize improvements, this is the place to start. 

If messaging doesn’t convey who the product or service is for, what it is, and how it’s different, how can customers understand and remember the brand?

There’s a real opportunity to stand out from the pack by nailing these crucial elements. Solving these bottom 6 problem areas can propel you into the top 90% of your category.

Check out your own brand (or a competitor!) on SmokeLadder and see where the gaps and opportunities are.

Go analyze a brand!
Your positioning will thank you.